Order & Shipping
- How do I get a replacement DNA Kit?
- Can I return my order?
- Can I cancel my order?
- What payment options are available?
- How do I track my order?
- I sent back my DNA sample to the BASE10 lab. How long before I get my genetic results?
- I just redeemed my Precision Medicine Program through my employer. How long before I receive my DNA kit?
- I received an error on the Verification page while redeeming my Precision Medicine Program through my company. What happens now?
- Can I purchase your Precision Medicine Program online?
- How much does the Precision Medicine Program cost?