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  1. BASE10 Concierge
  2. General

General

Base10

  • Contact Base10

Privacy

  • I forgot my password
  • Is my DNA anonymous during lab processing and analysis?
  • Can I give my Precision Medicine Program to someone else?
  • Is there a risk of genetic discrimination among health insurers and employers?
  • Does Base10 sell my genetic or personal data?

Order & Shipping

  • How do I get a replacement DNA Kit?
  • Can I return my order?
  • Can I cancel my order?
  • What payment options are available?
  • How do I track my order?
  • I sent back my DNA sample to the BASE10 lab. How long before I get my genetic results?
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Genetic Test

  • I lost my genetic test collection instructions
  • Can I take the test if I am pregnant?
  • Can I take the test if I am sick?
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